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Tribune reporterThe CTA will waive a $5 fee for customers who obtain the new Ventra transit card in 2013 and it also will eliminate or reduce some of the controversial service charges related to the optional Ventra debit MasterCard account, officials said Friday. The...
Mayor Rahm Emanuel on Tuesday lauded Chicago Transit Authority workers for their "flawless" rollout of a five-month Red Line reconstruction that has shuttle buses replacing train service. So far, they're breathing a sigh of relief at City Hall. The...
Commuting on the South Side changed fundamentally Monday. Yet at the same time, nothing changed. CTA Red Line trains were absent from the median of the Dan Ryan Expressway for the first weekday since the south branch opened almost 44 years ago, except...
Marie Drake was already displeased Sunday morning when she boarded a free shuttle bus near the 63rd Street Red Line station. The Chicago Transit Authority, she said, hadn't done enough to explain the five-month shutdown of the Red Line's Dan Ryan branch...
The time for campaigning is about to end. Now the hard work — delivering on promises made to 80,000 daily CTA Red Line customers who will lose a vital transportation lifeline for five months — is set to begin Sunday. Public outreach for...
Sex and violence sells, but no longer on the CTA. The CTA board voted Wednesday to tighten the agency's advertising policy, allowing only commercial, promotional and governmental ads, as well as public service announcements from nonprofit groups on...
Tribune reporterSex and violence sells, but no longer on the CTA. The CTA board voted Wednesday to tighten the agency’s advertising policy, allowing only commercial, promotional and governmental ads, as well as public service announcements from non-profit groups...
Bruce Rauner, the multimillionaire Republican businessman who wants to become governor of Illinois, sat down with me for an interview Thursday and dodged questions about same-sex marriage. It took about four tries to pin him down on where he stands,...
Tribune reporterCTA President Forrest Claypool on Monday appeared to alternate between playing the roles of an impartial party as well as a pitchman for the new Ventra transit card's controversial prepaid debit-account program. Claypool told state officials at a public...
Tribune reporterThe CTA will receive a cash infusion of at least a half-million dollars a year that won't come from the farebox, and some of it will be paid by customers who are hit by fees from the new Ventra prepaid debit card. The transit agency's Ventra fare system...
Springlike weather is arriving late this year, but it's shaping up to be a long, hot summer for the Chicago Transit Authority. CTA President Forrest Claypool and his team will manage two difficult projects that are already unpopular with many riders...
The Chicago Transit Authority soon will launch a new fare-payment system that affects almost every CTA and Pace rider, although transit officials have yet to fully explain how it will work. Poor communications with customers is something the CTA has...
May 24, 2013 |Story| Chicago Tribune
May 21, 2013 |Story| Chicago Tribune
May 21, 2013 |Story| Chicago Tribune
May 20, 2013 |Story| Chicago Tribune
May 16, 2013 |Story| Chicago Tribune
May 9, 2013 |Story| Chicago Tribune
May 8, 2013 |Story| Chicago Tribune
Apr 5, 2013 |Column| Chicago Tribune
Apr 2, 2013 |Story| Chicago Tribune
Mar 28, 2013 |Story| Chicago Tribune
Mar 25, 2013 |Column| Chicago Tribune
Mar 18, 2013 |Column| Chicago Tribune
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